Terms and Conditions Policy

Candles

We will only accept unlit candles for a full refund within 14 days of purchase. We are always happy to chat, your satisfaction is our highest priority. Please feel free to send us an email at candi@candigrams.net with questions or concerns.

Candles will ship within 1-3 days of purchase via USPS.

Baked Goods

• CandiGrams is not an allergen-free kitchen and can not be held liable for any allergic reactions. If you or someone in your party has a food allergy, I do not recommend that you purchase from my kitchen.

• CandiGrams reserves all artistic freedoms & interpretations when creating custom orders.

• CandiGrams owns all images photographed of all bakes produced and reserves the right to use any and all images for any purposes at any time, including marketing, advertising, examples of artistry, etc.

Please review our FAQ for more